Recent Posts by Q Analysts

Q TestLab becomes integral partner for testing a Messaging App for a multi-national telecom provider

BACKGROUND Recently, one of the world’s largest multi-national telecommunications corporations decided to expand its vast product line to include an all-in-one messaging service. This ambitious undertaking would deliver the functionality to sync all text messages, calls, voicemail, media attachments and emails into a single inbox. If it worked well, the company stood to gain significant…
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The “P” word – Process!

In the software development world, quite often the “P” word, or Process, conjures up more unpleasant imagery than it deserves. Process has a bad rap. Coupled with its counterpart, Improvement, its reputation is not much better. There are explanations for this that are easy to understand. The core competencies of most engineers are to design…
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COMPREHENSIVE TESTING COMPETENCY DEVELOPMENT FOR HOME SECURITY & AUTOMATION

BACKGROUND Our client, a major U.S. telecom provider, was expanding their product line beyond telephone, TV and internet services to include internet-based home security and automation services. Their new product would allow consumers to proactively monitor, protect and manage their homes from their smartphones, tablets or PC’s, doing such tasks as raising or lowering the…
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A TESTING MANAGED SERVICE FOR A LEADING TELECOMMUNICATION COMPANY

THE CHALLENGE The client, a leading provider of wireless services with hundreds of million subscribers, was seeking to improve service levels to its integrated 3rd party resellers. The group provides the on-boarding service for 3rd party products (a combination of handsets and services). The test group validates integration with 3rd party reseller systems to confirm…
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IT QUALITY PROCESS MANAGEMENT AND IMPLEMENTATION

BACKGROUND Our client, a major U.S. telecom provider, was in the midst of a very large corporate merger. Both companies had similar System Development Life Cycle methodologies and processes based on the Rational Unified Process. However, not everyone in both companies was familiar with or following the process in their daily work causing major inefficiencies,…
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A LEADING INTERNATIONAL MORTGAGE INSURANCE COMPANY

THE CHALLENGE The world’s largest Mortgage Insurance Company was growing at a rapid rate. To keep pace with this growth and implement new Governance controls, the client began a major reorganization of its IT infrastructure and supporting processes and methodologies. It was decided that some applications would move from in-house to partially or completely outsourced…
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