About Us


Q Analysts was founded in 2003 with a vision to create and develop a world class services organization that would leverage the collective experience and shared value system of its founders. Q Analysts specializes in Quality Assurance & Testing, Ground Truth Data Services, and Q TestLab outsourcing. Since its founding, Q Analysts has helped deliver technology initiatives for Fortune 500 clients nationwide. With operations in over twenty five states, the firm is the 7th largest Minority Business Enterprise (MBE) headquartered in Silicon Valley.
The vision is to build a $60 million+ services organization by the year 2020 through a relentless focus on executing breakthrough levels of customer services to our clients, employees and stakeholders.

Our Values

Our Philosophy

  • Q Analysts believes in Teamwork
  • We Strive for Excellence
  • Honestly, Integrity, Trust and Respect
  • Execution
  • Entrepreneurship

Q Analysts attracts, recruits, and retains the best talent in the industry and creates long-term partnerships through proactive career management and progressive career training. All Q Analysts internal employees are stakeholders in the business and are carefully selected for core traits of integrity, commitment to excellence, the ability to continually learn and challenge the status quo, and vibrant entrepreneurial nature.

Q Analysts recognize that, through individual and organizational behavior and choices, companies make a difference in the world. Since its founding in 2003, the firm has embraced its responsibility for having a positive impact on its customers, employees, and communities.

Corporate social responsibility begins with an unwavering commitment to the highest standards of ethics and integrity in all aspects of business. Values guide actions and provide the foundation for a code of conduct.

The company follows practices that minimize carbon footprints and improve environmental sustainability. For example, a state-of-the-art infrastructure enables staff members to be as productive working from home as from the office. A green recycling program reduces waste. And eliminating unnecessary travel conserves energy and improves air quality.

Q Analysts coordinates volunteering activities in a way that harnesses the unique skills and capabilities of all team members. Company policy provides a full paid day off for each internal employee during the holidays to provide community service.

Contributing time and effort as individuals, and more often as a team, employees have supported organizations such as Second Harvest Food Bank, The Forgotten Children’s Fund, Treehouse Joy of Giving, Bishops Storehouse, Toys for Tots, AT&T Junior Achievement, American Heart Association, United Way, Operation Blessing, and the State Parks Foundation.

Q Analysts shares knowledge and expertise with other minority and woman-owned human services companies to help them develop their skills and capabilities. Through a Preferred Diversity Supplier Program, Q Analysts builds collaborative relationships to solve client challenges. The combination of different ethnicities, cultures, perspectives, and thought processes creates a continual source of creativity and innovation.

Q Analysts is recognized by NMSDC as a Certified Minority Business Enterprise (MBE). This certification means that our clients receive the thought leadership and technical expertise they need to solve real-world problems while meeting their supplier diversity goals.

NMSDC promotes minority participation in procurement. NMSDC is a national organization comprising 38 regional councils with more than 15,000 certified MBE suppliers and 3,500 corporate members.

Vets for Test leverages the discipline, focus and drive for excellence of experienced US military veterans to offer the highest level of quality assurance services for the tech community. By training, mentoring and offering a sustainable career path for military vets, we have developed a pipeline of skilled resources for our Q TestLab service offering with expertise in such cutting-edge technologies as AR, VR, mobile, consumer device testing and ground truth data collection for AI. Vets for Test personnel, intelligence and testing resources are based out of Q TestLab in Kirkland, Washington.  Learn more here.

Our Team

  • Ross Fernandes

    Founder & CEO - Ross is responsible for providing strategic leadership for the company by working with his management team to establish the long-range goals, strategies, plans and policies of…

  • Thuy To

    VP of Operations - Thuy is a partner and principal shareholder of Q Analysts. She has served the VP of Professional Services, leading and managing our domestic and international recruiting…

  • Ngoc Hacker

    VP of Professional Services - As a Silicon Valley native, Ngoc joined the Q Analysts team in 2006. In her capacity as the VP of Professional Services, she is responsible…

  • Mark Dzwonczyk

    Chief Operating Officer - Mark oversees all aspects of international business operations for Q Analysts with a focus to collaboratively develop and improve systems, processes, controls, and procedures to enhance…

  • Carroll Lambert

    Director of HR -Carroll is the Director of Human Resources at Q Analysts and leads the HR department as it applies to employee relations, compensation and benefits administration, safety and…

  • Tony Chung

    VP of Technical Services and Practice Advisor - As a member of Q Analysts’ advisory board for service, Tony participates in the oversight of select quality assurance and test initiatives…