About Us


Q Analysts was founded in 2003 with a vision to create and develop a world class services organization that would leverage the collective experience and shared value system of its founders. Q Analysts specializes in Quality Assurance & Testing and Q TestLab outsourcing. Since its founding, Q Analysts has helped deliver technology initiatives for Fortune 500 clients nationwide. With operations in over twenty five states, the firm is the 7th largest Minority Business Enterprise (MBE) headquartered in Silicon Valley.
The vision is to build a $60 million+ services organization by the year 2020 through a relentless focus on executing breakthrough levels of customer services to our clients, employees and stakeholders.

Our Values

Our Philosophy

  • Q Analysts believes in Teamwork
  • We Strive for Excellence
  • Honestly, Integrity, Trust and Respect
  • Execution
  • Entrepreneurship

Q Analysts attracts, recruits, and retains the best talent in the industry and creates long-term partnerships through proactive career management and progressive career training. All Q Analysts internal employees are stakeholders in the business and are carefully selected for core traits of integrity, commitment to excellence, the ability to continually learn and challenge the status quo, and vibrant entrepreneurial nature.

Q Analysts recognize that, through individual and organizational behavior and choices, companies make a difference in the world. Since its founding in 2003, the firm has embraced its responsibility for having a positive impact on its customers, employees, and communities.

Corporate social responsibility begins with an unwavering commitment to the highest standards of ethics and integrity in all aspects of business. Values guide actions and provide the foundation for a code of conduct.

The company follows practices that minimize carbon footprints and improve environmental sustainability. For example, a state-of-the-art infrastructure enables staff members to be as productive working from home as from the office. A green recycling program reduces waste. And eliminating unnecessary travel conserves energy and improves air quality.

Q Analysts coordinates volunteering activities in a way that harnesses the unique skills and capabilities of all team members. Company policy provides a full paid day off for each internal employee during the holidays to provide community service.

Contributing time and effort as individuals, and more often as a team, employees have supported organizations such as Second Harvest Food Bank, The Forgotten Children’s Fund, Treehouse Joy of Giving, Bishops Storehouse, Toys for Tots, AT&T Junior Achievement, American Heart Association, United Way, Operation Blessing, and the State Parks Foundation.

Q Analysts shares knowledge and expertise with other minority and woman-owned human services companies to help them develop their skills and capabilities. Through a Preferred Diversity Supplier Program, Q Analysts builds collaborative relationships to solve client challenges. The combination of different ethnicities, cultures, perspectives, and thought processes creates a continual source of creativity and innovation.

Q Analysts is recognized by NMSDC as a Certified Minority Business Enterprise (MBE). This certification means that our clients receive the thought leadership and technical expertise they need to solve real-world problems while meeting their supplier diversity goals.

NMSDC promotes minority participation in procurement. NMSDC is a national organization comprising 38 regional councils with more than 15,000 certified MBE suppliers and 3,500 corporate members.

Our Team

  • Ross Fernandes

    Founder & CEO - Ross is responsible for providing strategic leadership for the company by working with his management team to establish the long-range goals, strategies, plans and policies of…

  • Thuy To

    V.P. of Operations - Thuy is a partner and principal shareholder of Q Analysts. She has served the VP of Professional Services, leading and managing our domestic and international recruiting…

  • Ngoc Hacker

    V.P., Professional Services - As a Silicon Valley native, Ngoc joined the Q Analysts team in 2006. In her capacity as the V.P. of Professional Services, she is responsible for…

  • Carroll Lambert

    Director of HR -Carroll is the Director of Human Resources at Q Analysts and leads the HR department as it applies to employee relations, compensation and benefits administration, safety and…

  • Patrick Yaguchi

    Senior V.P., Strategic Accounts - Patrick personally oversees the Microsoft account and is responsible for strategic account planning related to Q Analysts’ Pacific Northwest customers through his direction of the…

  • Jason R. Knight

    V.P. of Strategic Accounts, AT&T - Operating out of Dallas-Fort Worth, Jason oversees the AT&T account and is responsible for strategic account planning managing the client relationship. In his role, he…

  • Debbie McGarvey

    V.P. of Strategic Accounts, AT&T - Debbie McGarvey, has over 15 years of Account Management experience and is in her 7th year with Q Analysts. Debbie oversees the AT&T account…

  • Ian Vasquez

    V.P. Strategic Accounts, Google - Ian has 20 years of experience in professional services and managed service solutions in Silicon Valley and plays a lead role in Q Analysts’ presence…

  • Tony Chung

    VP of Technical Services and Practice Advisor - As a member of Q Analysts’ advisory board for service, Tony participates in the oversight of select quality assurance and test initiatives…

  • Michael Nguyen

    V.P. of Solution Sales - Michael is an energetic entrepreneurial professional with a 20 year career in software embedded systems engineering and technology consultative sales across multiple industries. He has a successful track…

  • Ilisa Kim

    Accounting & Finance - Ilisa supervises, monitors and evaluates all day-to-day accounting activities. In her capacity, she establishes financial statuses by developing and implementing systems for collecting, analyzing, verifying and…

  • Nina Vuong

    AR/AP Manager -Nina has over 17 years of Accounting experience, focused on Revenue Recognition, AR/AP, GL, Fixed Assets, Collection, Revenue Month-End Close, Revenue Reporting, Commission, and NetSuite. She has experience…

Our Practice Advisors

  • Othon Herrera

    Advisor -Othon is a strategic Advisor to Q Analysts. Formerly Group President, Othon advises the company on strategic issues. - “O” has delivered value for shareholders in various technology and consulting organizations, while simultaneously providing…

  • Tom Borchelt

    Practice Advisor, Business Intelligence and Analytics -Tom oversees the delivery of Q Analysts’ services for its Fortune 100 clients. In his role, Tom assumes all accountabilities for all service level commitments performed by our consultant…

  • Kevin Tucker

    Advisor, QA & Test Practice - As Practice Advisor, Quality Assurance and Test, Kevin directs the teams which are responsible for the delivery Q Analysts’ QA services for both onsite and onshore services—performed from Q…

  • Jerry Robert

    Analytics Practice Advisor - Jerry serves on Q Analysts’ services advisory board and leads many of the strategies associated with the delivery of services to Fortune 100 clients. In his role, Jerry maintains oversight of many…