About Us

COMPANY PROFILE

Q Analysts was founded in 2003 with a vision to create and develop a world class services organization that would leverage the collective experience and shared value system of its founders. Q Analysts specializes in Quality Assurance & Testing, Ground Truth Data Services, and Q TestLab outsourcing. Since its founding, Q Analysts has helped deliver technology initiatives for Fortune 500 clients nationwide. With operations in over twenty five states, the firm is the 7th largest Minority Business Enterprise (MBE) headquartered in Silicon Valley.
The vision is to build a $60 million+ services organization by the year 2020 through a relentless focus on executing breakthrough levels of customer services to our clients, employees and stakeholders.

Our Values

Our Philosophy

  • Q Analysts believes in Teamwork
  • We Strive for Excellence
  • Honestly, Integrity, Trust and Respect
  • Execution
  • Entrepreneurship

Q Analysts attracts, recruits, and retains the best talent in the industry and creates long-term partnerships through proactive career management and progressive career training. All Q Analysts internal employees are stakeholders in the business and are carefully selected for core traits of integrity, commitment to excellence, the ability to continually learn and challenge the status quo, and vibrant entrepreneurial nature.

Q Analysts recognize that, through individual and organizational behavior and choices, companies make a difference in the world. Since its founding in 2003, the firm has embraced its responsibility for having a positive impact on its customers, employees, and communities.

Corporate social responsibility begins with an unwavering commitment to the highest standards of ethics and integrity in all aspects of business. Values guide actions and provide the foundation for a code of conduct.

The company follows practices that minimize carbon footprints and improve environmental sustainability. For example, a state-of-the-art infrastructure enables staff members to be as productive working from home as from the office. A green recycling program reduces waste. And eliminating unnecessary travel conserves energy and improves air quality.

Q Analysts coordinates volunteering activities in a way that harnesses the unique skills and capabilities of all team members. Company policy provides a full paid day off for each internal employee during the holidays to provide community service.

Contributing time and effort as individuals, and more often as a team, employees have supported organizations such as Second Harvest Food Bank, The Forgotten Children’s Fund, Treehouse Joy of Giving, Bishops Storehouse, Toys for Tots, AT&T Junior Achievement, American Heart Association, United Way, Operation Blessing, and the State Parks Foundation.

Q Analysts shares knowledge and expertise with other minority and woman-owned human services companies to help them develop their skills and capabilities. Through a Preferred Diversity Supplier Program, Q Analysts builds collaborative relationships to solve client challenges. The combination of different ethnicities, cultures, perspectives, and thought processes creates a continual source of creativity and innovation.

Q Analysts is recognized by NMSDC as a Certified Minority Business Enterprise (MBE). This certification means that our clients receive the thought leadership and technical expertise they need to solve real-world problems while meeting their supplier diversity goals.

NMSDC promotes minority participation in procurement. NMSDC is a national organization comprising 38 regional councils with more than 15,000 certified MBE suppliers and 3,500 corporate members.

Vets for Test leverages the discipline, focus and drive for excellence of experienced US military veterans to offer the highest level of quality assurance services for the tech community. By training, mentoring and offering a sustainable career path for military vets, we have developed a pipeline of skilled resources for our Q TestLab service offering with expertise in such cutting-edge technologies as AR, VR, mobile, consumer device testing and ground truth data collection for AI. Vets for Test personnel, intelligence and testing resources are based out of Q TestLab in Kirkland, Washington.

Our Team

  • Ross Fernandes

    Founder & CEO - Ross is responsible for providing strategic leadership for the company by working with his management team to establish the long-range goals, strategies, plans and policies of…

  • Thuy To

    VP of Operations - Thuy is a partner and principal shareholder of Q Analysts. She has served the VP of Professional Services, leading and managing our domestic and international recruiting…

  • Ngoc Hacker

    VP of Professional Services - As a Silicon Valley native, Ngoc joined the Q Analysts team in 2006. In her capacity as the VP of Professional Services, she is responsible…

  • Carroll Lambert

    Director of HR -Carroll is the Director of Human Resources at Q Analysts and leads the HR department as it applies to employee relations, compensation and benefits administration, safety and…

  • Patrick Yaguchi

    Senior VP, Strategic Accounts - Patrick personally oversees the Microsoft account and is responsible for strategic account planning related to Q Analysts’ Pacific Northwest customers through his direction of the…

  • Jason R. Knight

    VP of Strategic Accounts, AT&T - Operating out of Dallas-Fort Worth, Jason oversees the AT&T account and is responsible for strategic account planning managing the client relationship. In his role,…

  • Debbie McGarvey

    VP of Strategic Accounts, AT&T - Debbie McGarvey, has over 15 years of Account Management experience and is in her 7th year with Q Analysts. Debbie oversees the AT&T account…

  • Ian Vasquez

    VP of Strategic Accounts, Google - Ian has 20 years of experience in professional services and managed service solutions in Silicon Valley and plays a lead role in Q Analysts’…

  • Tony Chung

    VP of Technical Services and Practice Advisor - As a member of Q Analysts’ advisory board for service, Tony participates in the oversight of select quality assurance and test initiatives…

  • Seng Teung

    VP of Ground Truth Data Services – Seng is a foremost expert in the world of designing and executing strategies for ground truth data capture and annotation in the areas…

  • Michael Nguyen

    VP of Solution Sales - Michael is an energetic entrepreneurial professional with a 20 year career in software embedded systems engineering and technology consultative sales across multiple industries. He has a successful track…

  • Ilisa Kim

    Accounting & Finance - Ilisa supervises, monitors and evaluates all day-to-day accounting activities. In her capacity, she establishes financial statuses by developing and implementing systems for collecting, analyzing, verifying and…

  • Vivian Nguyen

    Staff Accountant – Vivian supports the accounting department with the focus of accounts payable, assisting payroll and other accounting tasks. As a supporting role, her main responsibilities include managing incoming…

  • Joey Tran

    Human Resource & Operations Coordinator – Joey oversees the full onboarding process including background checks, employment contracts, planning and facilitating orientations, and recordkeeping for all employees. He works directly with…

  • Terrin Ashford

    Business Operations Manager - An experienced Account Manager with over 15 years of Customer Service working as a liaison between consumers and corporations. Terrin has over 10 years experience in…

  • Guy Elder

    Director – Vets for Test - As the Director of our Vets for Test program, Guy is responsible for leading, mentoring, and training this team of US military veterans to meet…

  • Jocelyn Viig

    Human Resource & Operations Coordinator - Jocelyn is based in our Kirkland Q Testlab office. She oversees the full on-boarding process including background checks, employment contracts, planning and facilitating orientations,…

  • Jonathan Yoshihara

    Accounts Receivables Manager – Jonathan focuses on applying corporate accounting policies and procedures to enable efficient operation of the payroll, finance and tax functions of the organization. Other responsibilities that…

  • Shawn Nguyen

    Sales Operation Manager - Shawn supports the sales team with operational and logistical duties as well as working closely with the recruiting team to manage an efficient flow in the…

Our Practice Advisors

  • Kevin Tucker

    Advisor, QA & Test Practice - As Practice Advisor, Quality Assurance and Test, Kevin directs the teams which are responsible for the delivery Q Analysts’ QA services for both onsite and onshore services—performed from Q…

  • Daniel Butler

    Practice Advisor - Dan supports Oculus on-site by overseeing and coordinating manual testing around the Oculus Mobile Sustain projects. With his team, he ensures that the quality of legacy hardware and software meet the client's…

  • Mohammed Ahmed

    Practice Advisor and Senior Program Manager -Mohammed provides strategic account leadership for and oversees the execution of high visibility projects in the San Francisco Bay Area. In his role, Mohammed’s been tasked with hiring and…

  • Jaime Pirnie

    Client Site Manager and Practice Advisor - Jaime manages and maintains our test and data collection efforts on a very large project in the San Francisco Bay Area. With nearly 30 years of QA experience…

  • Matt Dormann

    Practice Advisor - Matt oversees the execution of high visibility projects for Enterprise Level Data Collection and QA Testing within a Client’s Ecosystem. Through his strategic leadership, his teams provide operational excellence to deliver high-quality…

  • Pradeep Yadanala

    Quality Analyst, Customer Service Manager & Practice Advisor -  Pradeep manages our London QA team and helps in managing the team while delivering high-quality products. Previously worked in a high paced sportsbook industry.